a) Do not ridicule the intelligence of customer
A : The strap is satin, will it get dirty easily?
Sales : Everythinggg ooosssoooo can get dirty. The strap can be changed
B : Satin will stain if in contact with water.
Sales : Dirty le, can get new strap
A : That's not the point!


b) Do not ridicule the possessions of customer
B : The smaller face seems more suitable. The bigger one seems to big for hand. Not so nice.
A : But the current one I wearing is even bigger and thicker.
Sales : Ya your current watch very big. too big for you. not so nice for your wrist... (something lidat)
A : *bochap his existence


c) Is bad luck to be a local
Sales : Are you a tourist?
A : No, local. Why?
Sales : Too bad, You not able to enjoy tax rebates....


d) Alert antenna to detect possible preferences and recommends
A : I will think about it.
Sales : There is a new stock on x colour and x pattern coming soon. let me show you the catalogue.
blah blah blah....
Let me give you a call when the stock comes.